Forums » bCisive Support Forum

I have a private map with a deleted set of nodes in it. They don't appear in the normal view, but when I export to PDF or view the thumbnail in my maps folder it is there. I think this is a bug - can you please fix it, or give me a work around?

Hi @scase,

can you do a manual 'force' refresh (CTRL+F5 on windows or Shift+R or CMD+R on mac) of the map folder or details page, to see if the thumbnail image is getting updated? The images are cached so sometimes they can show the 'old' image, a 'force' refresh will fix this.

Regards,

Rob

Thanks for replying. This didn't help. BTW it's not just the folder page, also in the export to PDF/PNG functions. It's not visible in the editor though or in the Outline.

@scase,

can you share the map with me? If you don't want to share the link in this forum, you can email it to rsegerink@snapit.nl.

Regards,

Rob

I can if you're interested in debugging. However I found a workaround in the meantime - export to .bmap and then I removed all the lines relating to the offending map and reimported.

Ok, well I have made some image caching changes, can you try it again to export the map to PDF/PNG?

Thanks,

Rob